We handle bug fixes, software updates, feature additions, performance optimization, and regular security checks for your website.

Response time depends on the urgency of the task and your selected plan — typically within 1 to 3 hours after your request.

Yes, we provide a detailed report for each completed request, including the time spent on each task.

We handle display errors, functional issues, integration setups, malware removal, as well as site improvements and enhancements.

Unused hours from core tasks do not typically roll over to the next month. Instead, they are used for preventive maintenance and optimization. We always find areas for improvement or enhancement.

You can purchase additional hours or upgrade to a more suitable support plan.

Yes, content management is part of our service — we add, edit, or update pages on your website.

Yes, our specialists can set up integrations with any services supported by your website.

We install and configure security systems, regularly scan for vulnerabilities, and apply security updates to keep your site protected.

Absolutely, we provide consultations and recommendations to improve your website’s performance and resolve any issues you may encounter.

Yes, we fully manage the website migration process and ensure smooth, uninterrupted performance after the transfer.

We offer emergency support outside of your plan for an additional fee, ensuring assistance even beyond standard coverage.

Yes, we monitor your website, detect issues promptly, and notify you immediately so they can be quickly resolved.

You can switch to a different plan at any time by notifying us in advance.

We can offer a test task or a demo of our capabilities so you can evaluate the quality of our work.

Even small websites need regular updates and protection from threats to remain functional and secure.

We offer greater flexibility, availability, and a personalized approach. You’re welcome to try our service on a trial basis.

We’re open to any task and ready to find solutions tailored to your specific needs.

All updates and improvements are carried out with minimal downtime or during off-peak hours to avoid impacting your website traffic.

We offer a transparent plan and detailed reporting on all completed tasks, so you always know exactly what you’re paying for.

We can work alongside your in-house employee, assisting with more complex tasks or providing backup in urgent situations. And in many cases, having a full-time staff member may not be more cost-effective than working with our team — we’re ready to provide economic arguments and facts to support this.

You can choose a one-time service package or a minimal plan to pay only for what you truly need.

We work with clear timelines, track time spent in detail, and provide transparent reports.

You’ll have a dedicated manager who will oversee your project and coordinate the team.